Level 3 Award in First Line Management


This Level 3 qualification in First Line Management has been developed for junior managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge.

It gives junior managers the communication and motivational skills to help improve operational efficiency.

It consists of 1 module of study and 1 work-related assignment.

The qualification is offered via tutor-supported distance learning through our own Virtual Learning Environment (VLE) for individual leavers. Organisations have options that include tutor supported distance learning, blended learning and full classroom delivery.


CMI Level 3 Award in First Line Management

Learners need to complete any combination of units to a minimum of 6 credits to achieve this qualification

. Unit Number Unit Name Credits GLH
Unit 3001V1Personal development as a first line manager620
Unit 3002V1Resource planning620
Unit 3003V1Meeting stakeholder needs620
Unit 3004V1Managing and communicating information620
Unit 3005V1Identifying development opportunities620
Unit 3006V1Recruitment and selection process620
Unit 3007V1Maintaining quality standards620
Unit 3008V1Improving team performance720
Unit 3009V1Management communication620
Unit 3010V1Being a leader625
Unit 3017V1Introduction to first line management630
Unit 3018V1Corporate social responsibility620
Level 3 Award in First Line Management