coaching and mentoring

Level 3 Award in First Line Management


This Level 3 qualification in First Line Management has been developed for junior managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge.

It gives junior managers the communication and motivational skills to help improve operational efficiency.

It consists of 1 module of study and 1 work-related assignment.

The qualification is offered via tutor-supported distance learning through our own Virtual Learning Environment (VLE) for individual leavers. Organisations have options that include tutor supported distance learning, blended learning and full classroom delivery.

Product Description

CMI Level 3 Award in First Line Management

Learners need to complete any combination of units to a minimum of 6 credits to achieve this qualification

. Unit Number Unit Name Credits GLH
Unit 3001V1 Personal development as a first line manager 6 20
Unit 3002V1 Resource planning 6 20
Unit 3003V1 Meeting stakeholder needs 6 20
Unit 3004V1 Managing and communicating information 6 20
Unit 3005V1 Identifying development opportunities 6 20
Unit 3006V1 Recruitment and selection process 6 20
Unit 3007V1 Maintaining quality standards 6 20
Unit 3008V1 Improving team performance 7 20
Unit 3009V1 Management communication 6 20
Unit 3010V1 Being a leader 6 25
Unit 3017V1 Introduction to first line management 6 30
Unit 3018V1 Corporate social responsibility 6 20
Level 3 Award in First Line Management


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