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It’s almost impossible to walk past a spewing faucet without stopping and trying to turn it off. We can’t bear to see the waste.
But our organizations leak all the time. The talented people who don’t stick with the job because they’re not respected, the potential customers who bounce from a clumsy website or the assets that go unused and unnoticed as they waste away.
The first step is seeing it.
And then refusing to go back to not seeing it.